Loyalty Magic Data Privacy Policy
Our Data Privacy Policy will explain how our organization uses the personal information we collect from you when you receive an electronic mail, visit our website, meet us on the street, or speak with our telemarketers.
What data do we collect
Depending on the nature of engagement, we may collect the following personal information: name, date of birth, gender, race, email address, unique ID number, phone contact and various lifestyle information.
How do we collect your data
We collect data and process data when you:
• Register online or place an order for any of our products or services.
• Voluntarily complete a survey or when you provide feedback to us.
• Register for membership in our marketing or loyalty program
• Register for an event organized by us or our coalition partners.
Data maybe collected through physical or electronic form and telephone conversation which are recorded with your consent.
How will we use your data
Subject to your consent, we use the data for research and marketing purposes. We also use your data when we collaborate with our business partners to offer services such as ID verification. You can request a list of the business partners in the event that your data is included in the collaboration. You have the right at any time to stop us from contacting you for marketing purposes or allowing us to share your data with our business partners.
How do we store your data?
We store your data using a third party secured cloud server.
What are your data protection rights?
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to ask us for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to ask us to correct any information you believe is inaccurate. You also have the right to ask us to complete the information you believe is incomplete.
The right to erasure – You have the right to ask us to erase your personal data, under certain conditions.
The right to restrict processing – You have the right to ask us to restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to us processing your personal data, under certain conditions.
The right to data portability – You have the right to ask us to transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have 30 days to respond to you. If you would like to exercise any of these rights, please contact us at our loyaltymagic@outlook.com.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.
How do we use cookies
We use cookies in a range of ways to improve your experience on our website, including:
• Keeping you signed in
• Understanding how you use our website
What types of cookies do we use
There are several types of cookies used by our website:
• Functionality – We use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include the language you prefer and your location. A mix of first-party and third-party cookies are used.
• Advertising – We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and you can remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
We keep our privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on March 15, 2025.
How to contact us
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please contact us at loyaltymagic.outlook.com.
How to contact the privacy authority
If you feel that we have not addressed your concern in a satisfactory manner, you may contact the Malaysia Personal Data Protection Commission: http://www.pdp.gov.my/index.php